Privacy Policy

Last updated: 4 July 2026

1. Information we collect

When you use the enquiry form, request a callback, or verify your number to download the brochure or price list, we collect:

• Your name, email address and mobile number.
• Any message or preferences you choose to share with us.
• Basic technical information such as browser type and approximate location, used only to keep the site working properly and secure.

2. Mobile number verification (OTP)

We ask you to verify your mobile number with a one-time password (OTP) before releasing the brochure and price list. This is used solely to confirm the number is genuine and reachable, and to prevent misuse of the download form. Your number is not shared with any SMS or verification provider beyond what is strictly necessary to deliver the OTP, and is not used for automated marketing calls without your consent.

3. How we use your information

• To respond to your enquiry and share brochures, price lists, floor plans and payment plan details.
• To contact you by phone, WhatsApp, SMS or email about the Project, site visits, offers or updates.
• To maintain internal records of leads and enquiries for Future India Infratech and its authorised sales partners for the Project.
• To improve this website and understand which sections visitors find useful.

4. Sharing of information

We do not sell your personal information. We may share your details with:

• O2 Builders and Crystal Valley Estates, as the developer and project owner, for the purpose of sales and possession-related communication.
• Service providers who help us operate this website, send OTPs, or manage enquiries — bound to use your data only for that purpose.
• Government or regulatory authorities, where required by law (for example, under RERA or applicable real-estate regulations).

5. Data retention

We retain enquiry and lead information for as long as reasonably necessary to respond to your enquiry, support the sales process, and meet our legal and accounting obligations, after which it is deleted or anonymised.

6. Cookies

This website may use minimal cookies or local browser storage to remember basic preferences (such as whether you have already submitted an enquiry) and to understand overall site usage. These do not identify you personally.

7. Your rights

You can ask us to:

• Tell you what information we hold about you.
• Correct inaccurate details.
• Delete your information, subject to any legal or contractual obligations we may have (for example, records tied to a confirmed booking).
• Stop receiving marketing calls, SMS, WhatsApp messages or emails from us at any time.

To exercise any of these rights, contact us using the details below.

8. Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet or mobile networks is completely secure, and we cannot guarantee absolute security.

9. Third-party links

This site may link to third-party numbers or platforms such as WhatsApp for your convenience. Those platforms have their own privacy practices, which we encourage you to review.

10. Changes to this policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal reasons. The "Last updated" date at the top of this page will always reflect the latest version.

11. Contact us